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DIGITAL
DINING’s handheld solution will increase a
restaurant’s overall performance, streamline its
efficiencies, and thus increase profits. The wireless
Handheld POS enables servers to take and fire orders in
high volume venues without ever leaving the dining area
or running to and from a stationary terminal. The
Handheld POS is fully integrated with DIGITAL
DINING’s standard suite, so you can add it to
existing networks quickly and easily. The interface is
consistent with the standard POS, so servers can start
using it with almost no extra training.
The Handheld
POS also strengthens existing features, such as “item
out alternatives,” by enabling servers to provide
immediate feedback to customers. The Handheld POS also
supports mobile credit card swipe devices, so servers
can complete credit card transactions without ever
removing the card from the customer's sight -
see more about how Digital Dining can protect you
from Identify Theft.
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Complete
POS Functionality
The Handheld POS puts all of the features of the
standard terminal in the palm of your hand. The Handheld
POS interface mimics the standard POS, enabling servers
to access all of the robust features of the traditional
standard POS with almost no extra training. Digital
Dining gives you the freedom of a Handheld POS without
sacrificing functionality. |
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A Single
Database
The Handheld POS
accesses the same database as your standard POS
registers and updates transaction data in real time.
Thanks to its integrated data architecture, the Handheld
POS provides a robust and dynamic interface without a
cumbersome third-party interface program, and you can
ramp it up without recreating a whole new set of setup
files. |
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Improved Customer
Service
The Handheld POS can improve customer service by
enabling your servers to stay on the floor where they're
needed. The Handheld POS allows servers to take and fire
orders without ever walking to the kitchen … or even a
standard workstation. In high traffic or arena
environments, the Handheld POS allows servers to focus
on serving customers, rather than running back and
forth.
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Suggestive Selling
The Handheld POS puts the Item Out and Suggestive
Selling features of the standard POS where they matter
most: at the customer's table. When a customer orders an
item that is out of stock, the Handheld POS alerts the
server, who can respond immediately and suggest an
alternative item. The Handheld POS can also access
recipes or photographs of menu items, enabling servers
to answer customer questions with minimal guesswork. |
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Integrated
Credit Card Features
The Handheld POS provides customers with quicker service
and better security from credit card “identity theft.”
The Handheld POS supports portable credit card swipe
devices, enabling servers to swipe a customer's credit
card and complete a transaction without ever removing
the card from the customer's sight. The handheld POS
also supports portable belt printers, allowing servers
to print credit card slips right at the table.
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Features |
Benefits |
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Send
& Stay |
The
Send & Stay feature allows servers to fire
orders to prep printers without closing a check,
so bar and kitchen staff can start preparing
drinks and appetizers before a table even
finishes ordering the first round. |
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Suggestive Selling |
Using the Suggestive Selling feature, you can
set a POS to prompt servers to suggest items to
customers in certain situations. Thanks to the
Handheld POS, you can now use this potent
counter-service feature in table-service venues.
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Inventory Stock Take |
Digital Dining’s Inventory program also includes
handheld stock take capability. Since the
Handheld POS does not require proprietary or
dedicated hardware, you can use the same
handheld devices to perform inventory stock take
during non-business hours. |
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Integrated Frequent Dining |
The
Handheld POS includes all of the Frequent Dining
features, so servers can provide account updates
to frequent diners right at their table. |
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Menu
Item Information |
Servers can use the Handheld POS to access menu
item information, including photographs and
recipes, enabling servers to answer customer
questions more quickly and accurately. |
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